Privacy Policy

Last updated: September 30, 2025

St. John Freight Systems Ltd. (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which we will process any personal data we collect from you, or that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.stjohnfreightsystems.com, you are accepting and consenting to the practices described in this policy.

This Privacy Policy is prepared in accordance with the provisions of the Information Technology Act, the Digital Personal Data Protection Act, 2023, and applicable Indian laws.

Information We May Collect from You

We may collect and process the following data about you:

1. Information You Give Us

You may give us information about you by filling in forms on our site, contacting us via phone, e-mail, or otherwise. This includes information you provide when you:

Register to use our site
Book a shipment or freight service
Use of services provided by us
Report a problem with our site

The information you provide may include your name, address, e-mail address, phone number, financial or payment information, personal description, and other information necessary to provide our services.

2. Information We Collect About You

With regard to each of your visits to our site, we may automatically collect the following information:

Technical information, including IP address, browser type and version, login information, time zone setting, browser plug-in types and versions, operating system, and platform
Information about your visit, including full URL clickstream to, through, and from our site (including date and time), services viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (scrolling, clicks, mouse-overs), and methods used to leave our site

3. Information We Receive From Other Sources

We may receive information about you from third parties, including business partners, subcontractors, payment service providers, advertising networks, analytics providers, and search information providers.

Cookies

Our website uses cookies to distinguish you from other users. This helps us provide a good browsing experience and allows us to improve our site.

Uses Made of the Information

1. Information You Give Us

We will use this information:

To carry out obligations arising from any contracts entered into between you and us and to provide you with requested products and services
To provide you, or allow selected third parties to provide you, with information about other products or services that are similar to those you have purchased or enquired about. We will only contact you with your consent
To notify you about changes to our services
To ensure that content from our site is presented in the most effective manner for you and your device

2. Information We Collect About You

We will use this information:

To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes
To improve our site and ensure content is presented effectively
To allow you to participate in interactive features of our service
To maintain site security
To measure or understand the effectiveness of advertising and deliver relevant ads
To make suggestions and recommendations to you and other users about products or services

Disclosure of Your Information

We may share your personal information with:

Any member of our corporate group, including subsidiaries and holding companies, as defined under the Companies Act, 2013.
Selected third parties, including business partners, suppliers, subcontractors, and analytics or search engine providers, to improve and optimize our site.

We may also disclose your personal information to third parties:

If we sell or buy any business or assets
If St. John Freight Systems Ltd. or substantially all of its assets are acquired by a third party
If required by law, or to enforce our terms of use, protect the rights, property, or safety of the company, users, or others, including for fraud prevention

We will not share your personal information with third parties for marketing purposes without your consent.

Where We Store Your Personal Data

Your data may be transferred to, and stored at, a destination within or outside India and may be processed by staff working for us or our suppliers.
By submitting your personal data, you consent to such transfer, storage, or processing.
We take all reasonable steps to ensure your data is treated securely in accordance with this privacy policy and Indian laws.
All information you provide is stored on secure servers. You are responsible for keeping any passwords confidential.

Security

We implement strict security measures, transmission of information via the internet is not completely secure. By using our site, you accept that any data transmission is at your own risk.

Your Rights

You have the right to:

Request that we do not process your personal data for marketing purposes
Access, correct, or delete your personal data
Exercise these rights at any time by contacting us at info@stjohnsglobal.com

Links to Other Websites

Our site may contain links to partners, advertisers, or affiliate websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal data.

Access to Information

You have the right to request access to the personal data we hold about you. We will provide this information in accordance with applicable regulations.

Changes to Our Privacy Policy

Any changes to this privacy policy will be posted on this page and, where appropriate, notified by email. Please check regularly to stay informed.

Contact

Questions, comments, or requests regarding this privacy policy should be addressed to: info@stjohnsglobal.com